Shipping Policy

CherishSnap

For any questions regarding your order, please contact us immediately: Contact Us

At CherishSnap, every product is handmade and personalized based on the photos and details provided by our customers. Because each item is custom-made, please allow time for both production and delivery.

Processing & Production Time

All orders require time to be carefully prepared and produced.

Production time: 4–5 business days

During peak seasons or holidays, production may take slightly longer.

Shipping Time

After production, orders are shipped internationally.

Estimated shipping time: 7–15 business days

Please note that shipping times may vary depending on destination, customs clearance, and carrier conditions.

The total estimated delivery time is approximately 12–20 business days.

Shipping Coverage

We currently ship worldwide.

Shipping availability may vary depending on the destination country and shipping carrier.

Tracking Information

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number so you can monitor your delivery.

Incorrect Address

Customers are responsible for providing a correct and complete shipping address at checkout.

If an incorrect address is provided and the order has already been shipped, CherishSnap cannot guarantee successful delivery.

Customs, Duties & Taxes

For international orders, customers are responsible for any customs duties, import taxes, or fees that may be charged by their country.

These fees are determined by local customs authorities and are not controlled by CherishSnap.

Lost or Delivery Issues

If your package cannot be delivered due to shipping issues, please contact us and we will assist you.

In cases where the package is confirmed lost during transit, we will send a replacement order at no additional cost.

Contact Us

If you have any questions regarding shipping, please contact us.

Email: hello@cherishsnap.com

Contact Us